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100-qt. Rolling Cooler

 
 
 
 
Rated 4 out of 5 by from Defective wheell Love the cooler, except that one of the four plastic wheels has developed a flat spot that causes the cooler assembly to bump along when you roll it. I'm told by the customer service folks at Tommy Bahama that they don't have spare parts for these coolers, and that their supplier Shelter Logic doesn't either. Seems strange that this is the situation, but the customer should be warned that if there are any problems or parts needed, that they aren't available. Why would Shelter Logic make a product and have no service or parts capability? I'm also surprised that you would lend your good name to a product like this with no customer support capability. I bought this cooler at Costco, but they don't deal with product warranties, so they referred me to you, and you referred me to Shelter Logic.
Date published: 2025-07-02
Rated 5 out of 5 by from Still looking good We're had the 100-qt. Rolling Cooler for over a year now with only one small problem, but it's new puppy related. We do keep it in our covered patio area, that has easy access to the backyard and covered when not being used. Now for the small problem, we need a drain plug.
Date published: 2025-06-13
Rated 3 out of 5 by from Cooler breaking similar to other reviews I love this cooler, but it has begun chipping at the edges like many other folks seem to have experienced. Would love it if someone could contact me about it, perhaps to order replacement parts.
Date published: 2025-06-02
Rated 3 out of 5 by from Have 1 Concern I purchased my Tommy Bahama rolling cooler at Costco. I use it on my covered patio. The stainless steel exterior cleans up well with Bar Keepers Friend, as does the rolling steel base and wicker bakset. Everything is holding up well--EXCEPT of the outer white exposed rim of the ice chest! The white plastic has failed everywhere along the outer rim. I feel like a child is going to get hurt on the rough edge where the plastic broke away.
Date published: 2025-05-11
Rated 3 out of 5 by from can customer service send replacement parts? hard to find replacement parts. have some stains on cooler i cant remove. I need a drain plus and door hinges cant find anywhere.
Date published: 2025-04-15
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